Your privacy is important to us. We've developed a Privacy Policy that covers how we collect, use and store your information. Please take a moment to familiarize yourself with our privacy practices.

1. Introduction

REIKE Electric Bike Factory ("we", "us") values your privacy. This policy explains how we collect, use, and protect information through our website [www.reikebike.com], which serves as a platform for product showcases and OEM/ODM service inquiries.

2. Information Collection & Use

Voluntary Information:

When contacting us via email, forms, or phone, you may provide:

Name, company name, job title

Email address, phone number

Product customization or OEM/ODM requirements

Automated Data:

IP address, browser type, device information (via cookies).

Aggregated site usage data (e.g., pages visited).

Purpose:

Respond to your inquiries and provide tailored solutions.

Improve website functionality (using anonymized data).

3. Data Sharing

No Third-Party Sharing: We do not sell, rent, or disclose your data to external parties.

Exceptions: Disclosure only if legally required (e.g., court orders).

4. Your Rights

You may:

Request access to, correction, or deletion of your data;

Opt out of future communications via official@reikebike.com.

5. Security

Storage: Data is encrypted and stored on secure servers in Hong Kong.

Access: Limited to authorized staff for business purposes.

6. International Data Transfers

Our servers are located in Hong Kong, governed by the Hong Kong Personal Data (Privacy) Ordinance.

7. Updates

Updates will be posted on this page.

8. Contact Us

For privacy concerns, contact:

Email: official@reikebike.com

Phone: +86 400-928-9079